Posts filed under ‘Uncategorized’

Child Care Payment Update- November 16th

*Payments that approved on 11/7/17 (this includes a lot of the 11/1/17 entries), are starting to issue at The Office of the Comptroller.  There was a tape problem with those files. A lot of the payments on the problem tapes did issue last night, 11/15/17.  However, not all of them.  It appears the remaining payments that were approved by DHS on 11/7/17, that did not issue last night, are scheduled to issue tonight.  Paper checks issued last night will be mailed today and electronic payments (direct deposit and debit card) be in accounts tomorrow.  The payments issued tonight should be mailed tomorrow and in electronic accounts on Monday.    
It appears approval of payments in DHS system are resuming tonight.  Payments entered on 11/7/17 that didn’t already approve, and payments entered on 11/8/17, 11/9/17, 11/13 and at least some payments entered on 11/14/17  SHOULD be approved tonight. The payments approved tonight, SHOULD issue 1-3 working days after being approved.
*All payments that have vouchered/approved are showing on DHS HSCCMS Payment Inquiry (F11), and all payments can now be heard on 800-804-3833

November 16, 2017 at 4:36 pm

Child Care Payment Update- November 8th

MOST OF THE PROBLEM PAYMENTS THAT WERE ENTERED ON 11/1/17, DID GET APPROVED BY DHS LAST NIGHT, 11/7/17.  HOWEVER, THE APPROVAL INFORMATION OF THOSE PAYMENTS DID NOT COME OVER TO DHS PAYMENT INQUIRY SCREENS.  THAT ALSO MEANS THE APPROVAL INFORMATION OF THOSE PAYMENTS CANNOT BE HEARD BY PROVIDERS AND CLIENTS ON 800-804-3833.  WE ARE HOPEFUL THE INFORMATION OF THOSE APPROVED ON 11/7/17 WILL BE ON OUR SYSTEM AND THE 800# REAL SOON.  THE PAYMENTS APPROVED ON 11/7/17, SHOULD BE ISSUED WITHIN THE NEXT 1-3 WORKING DAYS.   NOTE:  FRIDAY 11/10/17 IS A STATE HOLIDAY.  NO PROCESSING WILL TAKE PLACE ON THAT DAY. 
 
Tonight, 11/8/17, DHS plans to approve payments to HOME  and CENTER providers that were entered on and up to 11/3/17, and possibly some payments entered on 11/6/17.    
 
Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments
To view issued payments without  payment detail information, go to:
www.ioc.state.il.us
-On the home page, options should come up:
*Click on Vendors
* Enter provider VENDOR TIN  (SS# or FEIN)
*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)
*Select the security image noted
*Click: Submit
*Click: Payment Detail
*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)
*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.
Debit Card
Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

November 8, 2017 at 4:14 pm

Child Care Payment Update- October 27th

Tonight, DHS should be approving payments to HOME  and CENTER providers that were entered on and up to 10/25/17.   DHS plans to continue approving both HOME and CENTER provider payments probably each day for the remainder of the month.

Last payment entry date processed:

Home providers entered   10/25/17

Center providers entered   10/25/17

ALSO:  800 -804-3833 is working again giving providers and clients payment information.

Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments

To view issued payments without  payment detail information, go to:

www.ioc.state.il.us

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

 

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

 

Debit Card

 

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

October 27, 2017 at 8:05 pm

Child Care Payment Update- October 24th

Tonight, DHS should be approving payments to HOME  and CENTER providers that were entered on and up to 10/20/17.   DHS plans to continue approving both HOME and CENTER provider payments probably each day for the remainder of the month.

Last payment entry date processed:

Home providers entered   10/20/17

Center providers entered   10/20/17

ALSO:  800 -804-3833 is working again giving providers and clients payment information.

Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments

To view issued payments without  payment detail information, go to:

www.ioc.state.il.us

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

October 24, 2017 at 2:50 pm

Child Care Payment Update- October 20th

Tonight, DHS should be approving payments to HOME  and CENTER providers that were entered on and up to 10/18/17.   DHS plans to continue approving both HOME and CENTER provider payments probably each day for the remainder of the month.

**Many of the payments that were approved by DHS on 10/18/17 were issued by The Office of the Comptroller last night, 10/19/17.  Paper checks issued last night will be mailed today.  Direct deposit and debit card payments issued last night, 10/19/17, should be in accounts on Monday, 10/23/17.**

Last payment entry date processed:

Home providers entered   10/18/17

Center providers entered   10/18/17

ALSO:  800 -804-3833 is working again giving providers and clients payment information.

Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments

 

To view issued payments without  payment detail information, go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

 

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

 

Debit Card

 

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

October 20, 2017 at 6:13 pm

Child Care Payment Update- October 18th

Tonight, DHS should be approving payments to HOME  and CENTER providers that were entered on and up to 10/16/17.   Not all 10/16/17 payments will get approved, but some will.  DHS plans to continue approving both HOME and CENTER provider payments probably each day for the remainder of the month.
 Last payment entry date processed:
Home providers entered   10/16/17
Center providers entered   10/16/17
 
ALSO:  800 -804-3833 is working again giving providers and clients payment information.
 
Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments
To view issued payments without  payment detail information, go to:
www.ioc.state.il.us
-On the home page, options should come up:
*Click on Vendors
* Enter provider VENDOR TIN  (SS# or FEIN)
*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)
*Select the security image noted
*Click: Submit
*Click: Payment Detail
*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)
*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.
Debit Card
Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

October 18, 2017 at 2:03 pm

Child Care Payment Update- October 16th

It appears no new payments will be approving tonight, 10/16/17.  Each month DHS will probably be able to approve some payments early in the first part of the month, and then will have to stop approving for a few days until the mid-month draw becomes available (around the 15th of each month).  So, for this month, DHS will probably start approving payments again around October 17th or 18th

ALSO:  800 -804-3833 is working again giving providers and clients payment information.

Last payment entry date processed:

Home providers entered   10/5/17

Center providers entered   10/5/17

Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments

 

To view issued payments without  payment detail information, go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

 

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

 

Debit Card

 

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

October 16, 2017 at 4:23 pm

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