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Child Care Payment Update- October 20th

Tonight, DHS should be approving payments to HOME  and CENTER providers that were entered on and up to 10/18/17.   DHS plans to continue approving both HOME and CENTER provider payments probably each day for the remainder of the month.

**Many of the payments that were approved by DHS on 10/18/17 were issued by The Office of the Comptroller last night, 10/19/17.  Paper checks issued last night will be mailed today.  Direct deposit and debit card payments issued last night, 10/19/17, should be in accounts on Monday, 10/23/17.**

Last payment entry date processed:

Home providers entered   10/18/17

Center providers entered   10/18/17

ALSO:  800 -804-3833 is working again giving providers and clients payment information.

Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments

 

To view issued payments without  payment detail information, go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

 

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

 

Debit Card

 

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

October 20, 2017 at 6:13 pm

Child Care Payment Update- October 18th

Tonight, DHS should be approving payments to HOME  and CENTER providers that were entered on and up to 10/16/17.   Not all 10/16/17 payments will get approved, but some will.  DHS plans to continue approving both HOME and CENTER provider payments probably each day for the remainder of the month.
 Last payment entry date processed:
Home providers entered   10/16/17
Center providers entered   10/16/17
 
ALSO:  800 -804-3833 is working again giving providers and clients payment information.
 
Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments
To view issued payments without  payment detail information, go to:
www.ioc.state.il.us
-On the home page, options should come up:
*Click on Vendors
* Enter provider VENDOR TIN  (SS# or FEIN)
*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)
*Select the security image noted
*Click: Submit
*Click: Payment Detail
*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)
*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.
Debit Card
Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

October 18, 2017 at 2:03 pm

Child Care Payment Update- October 16th

It appears no new payments will be approving tonight, 10/16/17.  Each month DHS will probably be able to approve some payments early in the first part of the month, and then will have to stop approving for a few days until the mid-month draw becomes available (around the 15th of each month).  So, for this month, DHS will probably start approving payments again around October 17th or 18th

ALSO:  800 -804-3833 is working again giving providers and clients payment information.

Last payment entry date processed:

Home providers entered   10/5/17

Center providers entered   10/5/17

Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments

 

To view issued payments without  payment detail information, go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

 

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

 

Debit Card

 

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

October 16, 2017 at 4:23 pm

Child Care Payment Update- October 10th

Tonight, DHS should be approving MANY of the payments to HOME and CENTER providers entered up to 10/5/17.    ALSO:  There appears to be an issue with the call in number to hear entry and approval of payments (800-804-3833).  It appears the 800# is again not giving payment information to providers. We are having staff check on this.

OTHER NOTES:

** Approval of payments is getting ready to return to the previous way.  Each month DHS will probably be able to approve some payments early in the first part of the month, and then will have to stop approving for a few days until the mid-month draw becomes available (around the 15th of each month). So, for this month, DHS will probably stop approving payments on October 10, 2017.  Then start approving again around October 17th or 18th.  Next week a backlog of payments will start.

**Monday 10/9/17 was a holiday.  DHS’s offices were closed, and no payments were approved,  issued, mailed or deposited into accounts on that day.  

Last date processed:

Home providers entered   10/5/17

Center providers entered   10/5/17

Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments

To view issued payments without  payment detail information, go to:

www.ioc.state.il.us

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social sec

October 10, 2017 at 5:19 pm

App Now Available for Debit Card Users

The Illinois Debit Card recently added a mobile app for its customers.  The app is available in Google Play or the Apple Store.  The app is listed as: Way2Go Card, and allows the user to view purchases made, deposits, monthly statements, and many more helpful areas.  P

October 5, 2017 at 8:22 pm

Child Care Payment Update- October 5th

Tonight, DHS should be approving payments to HOME and CENTER providers that were entered on and up to 10/3/17.  ALSO:  There appears to be an issue with the call in number to hear entry and approval of payments (800-804-3833).  It appears the 800# is not giving payment information to licensed providers.  Non-licensed providers and clients are able to hear the entry and approval of the payments.  We are having staff check on this.

OTHER NOTES:

**Monday 10/9/17 is a holiday.  DHS’s offices will be closed, and no payments will be approved,  issued, mailed or deposited into accounts on that day.  

** Approval of payments is getting ready to return to the previous way.  Each month DHS will probably be able to approve some payments early in the first part of the month, and then will have to stop approving for a few days until the mid-month draw becomes available (around the 15th of each month). So, for this month, DHS will probably stop approving payments on October 6, 2017.  Then start approving again around October 17th or 18th.  Next week a backlog of payments will start.

Last date processed:

Home providers entered   10/3/17

Center providers entered   10/3/17

Providers paid by direct deposit can get detailed information of issued payments via the internet, by signing up for The Office of the Comptroller Enhanced Remittance screens.  To sign up, providers need to log on to the Office of the Comptroller web site of:  www.ioc.state.il.us.  Go to the Vendors section and click on, “Click Here To Access or Register For Enhanced Vendor Remittance.” Then click Register and complete the registration.  After completing the registration, an e-mail will be sent to allow the provider to create a passcode and view detail of payments

 

To view issued payments without  payment detail information, go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

October 5, 2017 at 1:35 pm

Notice of Revised Deadlines for Health and Safety Training – 9-26-17

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September 27, 2017 at 6:24 pm

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