Child Care Payment Update- December 22, 2015

December 22, 2015 at 3:23 pm

paymentsToday, DHS will be approving many payments to home AND center providers that were entered before and on 12/18/15. DHS will be approving payments for home AND center providers for the time being.

***The Office of the Comptroller will be closed 12/24 and 12/25. Payments will not be processed or mailed on those days. Direct deposit and debit card payments issued on 12/22 and 12/23 probably won’t be in accounts until 12/28 and 12/29.***


Click on:  Payments

Click on:  Provider Payment Inquiry

Enter:  SS# or FEIN

Click on:  Submit

CVR date is the approved date of the payment

  *Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

 Debit Card

 It appears some debit card payments are still taking a little longer than usual to get to the card.  Generally, payments will be on the card two working days after the payment is issued.  With the new cards, it sometimes take 2 ½ to 3 working days after the issue date to reach the card account.  Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service representative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.  


Entry filed under: Uncategorized.

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