Child Care Payment Update- December 14th

December 14, 2015 at 3:33 pm

paymentsToday, DHS will be approving payments to HOME PROVIDERS that were entered before and on 12/10/15. Tomorrow, DHS will be approving payments for home AND center providers.
 
***Please note, payments approved on 12/8 have not issued. There was a technical issue and they should issue tonight***
 
  
   www.dhs.state.il.us
Go to tab:  FOR PROVIDERS
Click on:  Payments
Click on:  Provider Payment Inquiry
Enter:  SS# or FEIN
Click on:  Submit
CVR date is the approved date of the payment
*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.
 
Debit Card
 
It appears some debit card payments are still taking a little longer than usual to get to the card.  Genearlly, payments will be on the card two working days after the payment is issued.  With the new cards, it sometimes take 2 ½ to 3 working days after the issue date to reach the card account.  Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

Entry filed under: Uncategorized.

Child Care Payment Updates- Dec. 8th Child Care Payment Update- Dec. 16th


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