Child Care Payment Update- October 30, 2015

November 2, 2015 at 7:37 pm

paymentsFor HOME providers: IDHS plans to continue approving payments on October 30th. On the 30th, IDHS should approve MOST Home provider payments entered on October 20th thru October 28th. IDHS always notes MOST on the approval of payments, because some payments get held up for individual technical issues.  IDHS plans to be able to continue approving HOME provider payments into at least the later part of next week.  This should include approving many HOME provider payments entered in the early part of November.  For CENTER providers: IDHS approved MOST of the payments waiting approval earlier this week.  As of October 28th, IDHS had approved MOST payments entered up to October 26th.  It will probably be a few days before IDHS is able to resume approving CENTER payments. At this point, CENTER payments probably will resume approval around November 9th.

Providers can view the approval of their payments the day after the approval occurred at:


Click on:  Payments

Click on:  Provider Payment Inquiry

Enter:  SS# or FEIN

Click on:  Submit

CVR date is the approved date of the payment

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

Debit Card

It appears some debit card payments are still taking a little longer than usual to get to the card.  Genearlly, payments will be on the card two working days after the payment is issued.  With the new cards, it sometimes take 2 ½ to 3 working days after the issue date to reach the card account.  Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

Entry filed under: Uncategorized.

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