Child Care Payment Update- April 2, 2015

April 2, 2015 at 6:53 pm

Many of the nightly cycles from last night took much longer to run than usual.  This delay caused IVR entry payments done by providers on 4/1 to have an entry date of 4/2. This means providers calling into 800-804-3833 today to confirm their 4/1 entry cannot hear that entry.  Also, today the IVR system will continue to allow the providers to enter the same payment entered on 4/1.  All this should be fixed for viewing and processing on Friday, 4/3. 
**On Wednesday night 4/1, DHS approved MOST of the remaining payments entered on 3/3 and 3/4 that are not already approved, along with MOST payments entered on 3/5, 3/6, and MANY (not all) entered on 3/9.  HOWEVER, with the system downloading late, those payments approved on 4/1 , are not listed on the DHS web site, and cannot be heard on 800-804-3833 today.  All those areas should have updated approval information showing on Friday, 4/3.
**On Thursday night, 4/2, DHS should be approving  MOST of the remaining payments entered up to 3/27 that were not already approved.
 **DHS hopes to have MOST of the back log of payments waiting for approval to be done by Friday night 4/3/15.  Also, at this time DHS believes it will be able to start approving payments entered in April at the end of this week, or early next week.
***DHS always notes MOST on approval of payments because some payments get held up for individual technical issues or other provider specific issues.
 When payments start to approve, providers can generally view the approved payments at:
*Go to tab:  FOR PROVIDERS
*Click on:  PAYMENTS
Enter:  SS# or FEIN
Click on:  Submit
-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.
It appears payments approved by DHS on 3/31 should be  issued by The Office of the Comptroller tonight, 4/2.  Paper checks issued tonight will be mailed on Friday, 4/3.  Direct deposit and debit card payments issued tonight will be in accounts on Monday 4/6.  Payments are generally issued 1-3 working days after the DHS approval date.
Providers can see issued payments at:
*Go to Financial Inquiries (tab at top of the page)
*click on Vendor Payments
* Enter SS# or FEIN (click OK)
*For the next two pages click on Gray Boxes at bottom  (Payments and Find Warrants)
Most recent payment will be listed at top of the page.

Entry filed under: Uncategorized.

Child Care Payment Information- April 1, 2015 Child Care Payment Update- April 3, 2015


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