IDHS Child Care Payment Update- February 19th

February 18, 2014 at 9:54 pm

**The problem with payments entered on 1/27/14 has been fixed.  These payments should be approved by DHS 2/18 or 2/19.
**The IVR (system that allows providers to enter payments over the phone) has fixed many of its errors.  Payments that were entered, but were showing extremely large amounts, have been fixed, and MOST of the amounts showing in HSCCMS are now correct.  MOST of these payments should be approved by DHS 2/19 or 2/20.     
**800-804-3833 is now working for all providers and clients.  However, some payments have incorrect amounts listed on the line. The payments that list the amounts wrong, will be fixed byDHS, and should be approved for payment very soon.
Many entered payments are still moving through the system.  Many (not all) payments entered up through 2/7 and 2/10 have been approved by DHS.  These should be issued at Office of the Comptroller on 2/18 or 2/19.    Funding should stay available,  which will allow for many more entered payments to be approved in the near future.   All providers can see approved payments on the DHS web site (see instructions below)  
 Go to tab:  FOR PROVIDERS
Click on:  Payments
Click on:  Provider Payment Inquiry (The first Highlighted line on the page)
Enter: SS#/FEIN
Click on:  Submit
Please note, the word ” many” not “all” is used because there continues to be ongoing problems in many of the systems  which has held up some payments entered on certain days, while others are able to process /approve.         
**Reminder on the payment process:  payment gets entered into the system, when funding is available for the payment, the payment is approved/vouchered.  Generally, 1-3 working days after the payment is approved/vouchered it will be issued by The Office of the Comptroller.  Providers can follow issued payments at The Office of the  Comptroller web site of: (financial inquiries, vendor payments,).   Payments are issued at night, if a provider is paid via paper check it will go in the mail the next working day.  If a provider is paid through direct deposit or debit card, it will be in the account two working days after the issue date.  (weekends and holidays are not working days).Monday 2/17 is a holiday.
More updates to follow.   

Entry filed under: Uncategorized.

AN IMPORTANT NOTICE ABOUT PAYMENTS FROM IDHS IDHS Child Care Payment Update- February 20, 2017


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