Payment Update: January 24, 2014

January 24, 2014 at 4:09 pm

 Last night, Thursday 1/23, it appears DHS approved payments entered on 1/6 not approved on Wednesday, and payments entered on 1/7, and MOST entered on 1/8.  These payments SHOULD be issued by The Office of the Comptroller Friday night or Monday night.
*It appears the next batch of approvals by DHS will continue around Monday night, that should include:  the remaining payments entered on 1/8 that we not approved on Thursday, most of the payments entered on 1/9, and probably some payments entered this week.
**Currently the telephone billing system (IVR), is down along with payment inquiry line of:   800-804-3833.  Providers cannot enter payments over the billing line, and many callers are not getting information on entered payments.  Staff are working to fix the issues. To view approved payments, staff and providers can use the following web site:
Go to:  
 Go to tab:  FOR PROVIDERS
Click on:  Payments
Click on:  Provider Payment Inquiry (The first Highlighted line on the page)
Enter: SS#/FEIN
Click on:  Submit

Entry filed under: Uncategorized.

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