Child Care Payment update- July 22, 2015

NEW DEBIT CARDS

Just an update on the new debit cards.  Providers should have received the new cards at the end of June. Payments issued June 29th and later will go to the new cards.  If providers didn’t receive the new card, or payments didn’t go on the new card, they should call the card company customer service line at:  1-866-338-2944.  For the first 15-20 days of July, payments issued to the new cards may take an extra couple days actually getting to the card. Normally, funds are on the debit card two working days after the payments were issued by The Office of the Comptroller.  In this initial time frame, it is taking up to four or five working days for the funds to get to the card.  

APPROVED PAYMENTS

The normal mid-month funding for DHS started to approve more payments on 7/17.  On 7/17, DHS approved MOST payments entered up to 7/7 and maybe even some payments entered up to 7/9.  However, there was a technical issue that is still causing  a delay on the approval of most other payments waiting approval. We were informed earlier this week that the problems with further approvals should be fixed and approvals would begin again tonight.  Unfortunately, the fix to the problem took longer than anticipated, and approvals should now start to approve on Friday night 7/24, and Monday night 7/27. The entry date order of payments being approved may get out of order because of the technical issue.  Staff can confirm which payments were approved by checking HSCCMS F11, or looking for approved payments on the DHS web site. Once approval begin again,  DHS should continue to approve payments in the backlog throughout next week.  For approving of payments DHS always notes MOST because some payments can also get held up for individual technical issues or other provider specific issues.

Providers and staff can generally view approved payments at:

www.dhs.state.il.us

**For payments approved in July, adjust  the Payment Inquiry Select Criteria from 2016 to 2015.**

*Go to tab:  FOR PROVIDERS

*Click on:  PAYMENTS

*Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN

Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.

PAYMENTS ISSUED BY THE OFFICE OF THE COMPTROLLER (ANOTHER TAPE PROBLEM)

DHS had another problem with computer tapes going to The Office of the Comptroller.  This time the payments that have not issued yet were those approved by DHS on 7/17.  DHS is hopeful to have the issue fixed today, and those payment SHOULD be issued on 7/23 or 7/24. It appears payments approved on 7/20 were issued last night, 7/21.  Payments should be back on normal schedule  next week, with payments issued 1-3 working days after being approved by DHS.

Providers can see issued payments at:

www.ioc.state.il.us

*Go to Financial Inquiries (tab at top of the page)

*click on Vendor Payments

* Enter SS# or FEIN (click OK)

*For the next two pages click on Gray Boxes at bottom  (Payments and Find Warrants) **To see payments issued in July 2015, do not changed the fiscal year.  Leave the fiscal year at 16.**

Most recent payment will be listed at top of the page.

July 22, 2015 at 5:45 pm

Payment Processing Update 7/15; More payments will approve ; Some Payments STILL Not Issued Yet; New Debit Card May Cause Some Delays

REMINDER: AS COMMUNICATED MANY TIMES IN THE PAST, PROVIDERS SHOULD COUNT ON A THREE WEEK TIME FRAME FOR PAYMENTS. SOME MONTHS MAY BE QUICKER …BUT FOR BUDGETING PURPOSES YOU SHOULD COUNT ON PAYMENTS BEING ISSUED THREE WEEKS FROM ENTRY DATE.

APPROVED PAYMENTS

On 7/6 DHS approved SOME (not all) payments entered on 7/1. MOST of the remaining payments entered on 7/1 not already approved, and SOME of the payments entered on 7/2 were approved on 7/7.  DHS always notes MOST on the approval of payments because some payments get held up for individual technical issues or other provider specific issues.    Most of the remaining payments entered on 7/2, not already approved, MOST of the payments entered on 7/6, and SOME of the payments entered on 7/7 were approved by DHS on 7/10.   The normal mid-month funding for DHS should start to approve more payments on 7/16.  On 7/16, DHS will probably approve payments entered on 7/7 not already approved, and MOST payments entered on 7/8, and possibly some entered  on 7/9.  With funding being available, many more payments will be approved throughout the remainder of the month.

Providers can generally view approved payments at:

www.dhs.state.il.us

**For payments approved in July, adjust  the Payment Inquiry Select Criteria from 2016 to 2015.**

*Go to tab:  FOR PROVIDERS

*Click on:  PAYMENTS

*Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN

Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.

PAYMENTS ISSUED BY THE OFFICE OF THE COMPTROLLER  (STILL SOME TAPE PROBLEMS)

DHS had a tape issue on some of the  payments approved on 7/6 and 7/7 .  THERE WAS ANOTHER PROBLEM LAST NIGHT WITH THE TAPE THAT HAD SOME OF THE PAYMENTS APPROVED ON 7/6.  DHS is re-working that computer tape, and when fixed,  it will be sent back over to The Office of the Comptroller.  At this point, we do not know when those payments approved on 7/6 will be issued.  Unfortunately,  the earliest these will be issued is 7/16, but it could be longer.  It appears payments approved on 7/7 SHOULD be issued tonight, 7/15.  Payments approved on 7/10  had no technical issues and were issued on 7/14. Reminder payments issued on the new debit card this month, may not be on the card for 3 or four working days after being issued. Normally payments to the debit card would be in the account two working days after being issued.

Providers can see issued payments at:

www.ioc.state.il.us

*Go to Financial Inquiries (tab at top of the page)

*click on Vendor Payments

* Enter SS# or FEIN (click OK)

*For the next two pages click on Gray Boxes at bottom  (Payments and Find Warrants) **To see payments issued in July 2015, do not changed the fiscal year.  Leave the fiscal year at 16.**

Most recent payment will be listed at top of the page.

July 15, 2015 at 5:08 pm

Child Care Payment Update- July 14th, 2015

APPROVED PAYMENTS

There was a slight technical issue with some payments entered on 6/29.  Instead of those payments being approved on 7/2, it appears MOST of those were approved on 7/6.  Also, approved on 7/6 were SOME (not all) payments entered on 7/1. MOST of the remaining payments entered on 7/1 not already approved, and SOME of the payments entered on 7/2 were approved on 7/7.  DHS always notes MOST on the approval of payments because some payments get held up for individual technical issues or other provider specific issues.    Most of the remaining payments entered on 7/2, not already approved, MOST of the payments entered on 7/6, and SOME of the payments entered on 7/7 were approved by DHS on 7/10.   After 7/10,  more payments will probably start approving around 7/15.

Providers can generally view approved payments at:

www.dhs.state.il.us

**For payments approved in July, adjust  the Payment Inquiry Select Criteria from 2016 to 2015.**

*Go to tab:  FOR PROVIDERS

*Click on:  PAYMENTS

*Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN

Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.

PAYMENTS ISSUED BY THE OFFICE OF THE COMPTROLLER  (Some payments taking longer to issue than usual) 

DHS had a tape issue on some of the  payments approved on 7/6 and 7/7 .  DHS has reworked those tape(s), and we are hopeful those payments will be issued 7/13 or 7/14.  Payments approved on 7/8, 7/9, and 7/10 will issued after the problem payments. Reminder:  payments issued to the new debit card early this month, may not be on the card for 3 or four working days after being issued.

Providers can see issued payments at:

www.ioc.state.il.us

*Go to Financial Inquiries (tab at top of the page)

*click on Vendor Payments

* Enter SS# or FEIN (click OK)

*For the next two pages click on Gray Boxes at bottom  (Payments and Find Warrants) **To see payments issued in July 2015, do not changed the fiscal year.  Leave the fiscal year at 16.**

Most recent payment will be listed at top of the page.

July 14, 2015 at 11:02 pm

IMPORTANT NOTICE: August Child Care Payments

Today we have received clarification regarding CCAP payments for the service month of July , payable in August.

At this time the Administrations has NOT confirmed with IDHS that payments for FY16 will be issued if there is no approved budget.  The only direction given is that payments will be retroactive to July 1, provided services have been rendered.   No confirmation has been given  that these payments will be issued before a FY 16 budget and spending plan are put into place.

We will send you updates on this as we are given confirmation.  Until that time,  IDHS  cannot confirm that payments for any FY 16 services will be issued until a budget and spending plan are in place

July 14, 2015 at 3:27 pm

Child Care Payment Update-July 9, 2015

APPROVED PAYMENTS

There was a slight technical issue with some payments entered on 6/29.  Instead of those payments being approved on 7/2, it appears MOST of those were approved on 7/6.  Also, approved on 7/6 were SOME (not all) payments entered on 7/1. MOST of the remaining payments entered on 7/1 not already approved, and SOME of the payments entered on 7/2 were approved on 7/7.  DHS always notes MOST on the approval of payments because some payments get held up for individual technical issues or other provider specific issues.    Most of the remaining payments entered on 7/2, not already approved, and probably many of the payments entered on 7/6 should be approved around 7/10/15.   After 7/10,  more payments will probably start approving  7/15/15 .

Providers can generally view approved payments at:

www.dhs.state.il.us

**For payments approved in July, adjust  the Payment Inquiry Select Criteria from 2016 to 2015.**

*Go to tab:  FOR PROVIDERS

*Click on:  PAYMENTS

*Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN

Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.

PAYMENTS ISSUED BY THE OFFICE OF THE COMPTROLLER  (Some payments taking longer to issue than usual) 

Some payments approved by DHS on 7/6 were issued by the Office of the Comptroller on 7/8.  However,  DHS had a tape issue on some of the other payments approved on 7/6.  DHS is reworking that tape(s), and we are hopeful those payments will be issued in the next couple working days.  It appears payments entered on 7/7 were also held up, and those should also be issued in a couple days.  Reminder:  payments issued to the new debit card early this month, may not be on the card for 3 or four working days after being issued.

Providers can see issued payments at:

www.ioc.state.il.us

*Go to Financial Inquiries (tab at top of the page)

*click on Vendor Payments

* Enter SS# or FEIN (click OK)

*For the next two pages click on Gray Boxes at bottom  (Payments and Find Warrants)

Most recent payment will be listed at top of the page.

July 9, 2015 at 6:23 pm

Update on New Debit Cards

NEW DEBIT CARDS

 Just an update on the new debit cards.  Providers should have received the new cards at the end of June. Payments issued June 29th and later will go to the new cards.  If providers didn’t receive the new card, or payments didn’t go on the new card, they should call the card company customer service line at:  1-866-338-2944.  For the first 15-20 days of July, payments issued to the new cards may take an extra couple days actually getting to the card. Normally, funds are on the debit card two working days after the payments were issued by The Office of the Comptroller.  In this initial time frame, it is taking up to four or five working days for the funds to get to the card.  If it has only been two working days since the payment was issued, we know it is hard, but please wait a couple more days. The card company has assured us this extra delay should be ending around 7/16/15. 

July 9, 2015 at 6:18 pm

Child Care Payment Update- July 6, 2015

APPROVED PAYMENTS

There was a slight technical issue with some payments entered on 6/29/15.  Instead of those payments being approved on 7/2/15, it appears MOST of those should be approved tonight 7/6/15.  Also, scheduled to approve tonight will be SOME (not all) payments entered on 7/1/15.  DHS always notes MOST on the approval of payments because some payments get held up for individual technical issues or other provider specific issues.  There is a slight chance some more payments entered in on 7/1 and 7/2/15 will be approved around 7/10/15.  However, it is a slight chance, and if those are not approved late this week, we should be able to start approving those payments and MOST entered on 7/1 and later when the mid-month funding becomes available around 7/15/15.

Providers can generally view approved payments at:

www.dhs.state.il.us

*Go to tab:  FOR PROVIDERS

*Click on:  PAYMENTS

*Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN

Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.

PAYMENTS ISSUED BY THE OFFICE OF THE COMPTROLLER

Currently, payments approved by DHS on 7/1/15  are scheduled to be  issued by The Office of the Comptroller on 7/6/15.  As always, payments will continue to be issued 1-3 working days after being approved by DHS.

***NOTE, payments issued on 7/2/15 will not be in the accounts of direct deposit or debit card until Tuesday 7/7/15, because of the holiday and weekend combined.****

  • Reminder on the issue process:Generally, payments are issued 1-3 working days after the payments are approved by DHS.  Payments are issued at night.  Paper checks are mailed the working day following the issue date of the payment.  Payments issued as direct deposit and debit card should be in accounts two working days from the issue date of the payment.  Weekends and holidays are not working days.  (example:  payment issued on a Thursday is mailed on Friday.  Direct deposit and debit card payments issued on Thursday, are in accounts on Monday. Add an extra day for a holiday).    *

Providers can see issued payments at:

www.ioc.state.il.us

*Go to Financial Inquiries (tab at top of the page)

*click on Vendor Payments

* Enter SS# or FEIN (click OK)

*For the next two pages click on Gray Boxes at bottom  (Payments and Find Warrants)

Most recent payment will be listed at top of the page.

July 6, 2015 at 9:58 pm

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