Child Care Payment Update- June 12th

**Providers and clients can hear the status of their payments on 800-804-3833.

Payment Updates:

Tonight, 6/12/18, DHS plans to approve payments entered on and up to 6/8/18.  DHS plans to approve payments for at least the next couple days.          

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

June 12, 2018 at 1:22 pm

Child Care Payment Update- June 11th

**Providers and clients can hear the status of their payments on 800-804-3833.

 

 

Payment Updates:

 

Tonight, 6/11/18, DHS plans to approve payments entered on and up to 6/7/18.  DHS plans to approve payments for at least the next couple days.          

 

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

 

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

 

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

June 11, 2018 at 1:17 pm

Child Care Payment Update- June 7th

**Providers and clients can hear the status of their payments on 800-804-3833.

Payment Updates:

Tonight, 6/7/18, DHS plans to approve MOST  payments entered on and up to 6/5/18.  There are still some payments entered on 6/2/18 and 6/4/18 that have not been approved yet.  Most of those payments should approve tonight, 6/7/18.   DHS plans to approve payments for at least the next couple days.          

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

 

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

 

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

June 7, 2018 at 3:23 pm

Child Care Payment Update- June 5th

It appears payments entered by providers on 6/1/18 via the IVR phone system, did not get picked up in DHS HSCCMS until 6/2/18.  It appears most payments entered on 6/1/18 by CCR&R staff did not get effected, and have the correct entry date of 6/1/18.  As you will see below, many of the IVR payments with 6/2/18 entry date are scheduled to be approved by DHS tonight, 6/5/18. 
 
 
**Providers and clients can hear the status of their payments on 800-804-3833.
 
 
Payment Updates:
 
Tonight, 6/5/18, DHS plans to approve MANY (probably not all) payments entered on and up to 6/2/18.   DHS plans to approve payments for at least the next couple days.          
 
**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 
**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.
 
Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.
To sign up for the enhanced screens, providers go to:
www.ioc.state.il.us
-On the home page, click on  VENDORS
-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”
-Next Click on the red “Register” box
-Complete the registration page
-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.
*- When password has been created, Provider goes back into:  www.ioc.state.il.us
*-Click on Vendors
*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”
*-Enter User ID
*-Enter Password
*-Click:  Login
*-Next page click:  Payments
*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.
*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s
*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)
 
To view issued payments without  payment detail information, providers go to:
www.ioc.state.il.us
-On the home page, options should come up:
*Click on Vendors
* Enter provider VENDOR TIN  (SS# or FEIN)
*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)
*Select the security image noted
*Click: Submit
*Click: Payment Detail
*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)
Debit Card
Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

June 6, 2018 at 12:57 am

Child Care Payment Update May 24, 2018

**Providers and clients can hear the status of their payments on 800-804-3833.

REMINDER:  Monday 5/28/18 is a holiday.  No processing will take place that day.

Payment Updates:

Tonight, 5/24/18, DHS plans to approve payments  entered on and up to 5/22/18.   DHS plans to approve payments most days remaining in the month.          

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

May 24, 2018 at 4:42 pm

Notice to Child Care Centers Closed to Due Water Shortage

Licensed Child Care Centers who were forced to closed due to the water shortage last week MUST IDHS within 5 days if they are requesting  an attendance exemption.

Policy Statement:

To encourage subsidized child care programs to provide services during unforseen, extraordinary circumstances and to lessen the financial impact of those events which are beyond the control of the program, licensed child care centers may apply for an attendance exemption when an extraordinary event is responsible for substantially less than normal attendance.

Definitions:

An extraordinary event is described as:

  • a natural disaster, such as a tornado or flood,
  • a mechanical breakdown, such as a boiler breakdown, electrical outage, frozen water pipes, etc., which is of long enough duration to inhibit services,
  • a snowfall such that schools, offices, and/or industries are closed for the day,
  • an epidemic such that 50% of the children are absent on the same day or days during the month. This includes common illnesses such as chicken pox, flu, common cold, head lice, etc. If a case of communicable disease occurs in a child care facility, this fact shall not be considered a reason for this facility to close, except in the case of an emergency. And,
  • other extraordinary circumstances which will be individually examined by IDHS Child Care staff.

Applicability

These procedure apply to licensed child care centers only.

FORM:

Attendance Exemption Request form: IL444-4338 (pdf)

Procedures:

Licensed child care centers paid through the certificate program or site administered child care program may be eligible to receive an attendance exemption to lessen the financial impact of certain events which are beyond the control of the program.

All Attendance Exemption Requests will be authorized through the Bureau of Child Care & Development, Springfield. All inquires regarding an attendance exemption shall be referred to the IDHS liaison at DHS.CCAP.Policy@illinois.gov.

To receive an attendance exemption, a licensed child care center must:

  1. Contact the IDHS liaison at DHS.CCAP.Policy@illinois.gov within 5 business days of the event for which an attendance exemption is being requested.
  2. Fax the completed Attendance Exemption Request form and supporting documentation to the IDHS liaison at 217/557-4717 within 10 business days of the event.  Or, you may e-mail the form and documentation to DHS.CCAP.Policy@illinois.gov.
  3. The IDHS liaison will:
    1. Review the Attendance Exemption Request form: IL444-4338 (pdf) and supporting documentation,
    2. Approve or deny the request, and
    3. Notify the provider by returning the request via fax or e-mail.
  4. Attach the original approved Attendance Exemption Request Form to the Site Administered Monthly Enrollment Report (SAMER) or Child Care Certificate at the end of the month.  A Site Administered Provider who also serves families through the CCR&R may attach a copy of the approved Attendance Exemption Request form to the Child Care Certificate.
  5. Indicate at the top of the SAMER or Child Care Certificate: ATTENDANCE EXEMPTION FORM ATTACHED.
  6. Keep a copy of the approved Attendance Exemption Request Form for your records.

May 21, 2018 at 1:15 pm

Child Care Payment Update- May 18th

**Providers and clients can hear the status of their payments on 800-804-3833.

Payment Updates:

Tonight, 5/18/18, DHS plans to approve payments  entered on and up to 5/16/18.   DHS plans to approve payments for most days remaining in the month.          

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

May 18, 2018 at 1:34 pm

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