Payment Update- August 28th

payments

The process of approving payments for the centers had a few more technical issues the last couple days.  However, it appears the issues have been fixed.  At this time it appears MANY of the center payments waiting for approval SHOULD be approved by DHS tonight, 8/28.  Approval of home provider payments SHOULD start to be approved again early next week, 8/31 or 9/1.  For home providers, the approvals next week will also include payments waiting approval  for service months of older months (May ’15, June ’15, etc.)

Providers can view the approval of their payments the day after the approval occurred at:

www.dhs.state.il.us

Go to tab:  FOR PROVIDERS

Click on:  Payments

Click on:  Provider Payment Inquiry

Enter:  SS# or FEIN

Click on:  Submit

CVR date is the approved date of the payment

*Payments are generally issued by The Office of the Comptroller 1-3 working days after the approval date.

It appears some debit card payments are still taking a little longer than usual to get to the card.  Genearlly, payments will be on the card two working days after the payment is issued.  With the new cards, it sometimes take 2 ½ to 3 working days after the issue date to reach the card account.

The DHS Payment Information Line (217-524-9041) is working again, and a new message will be added today.  Providers and clients can use that number to hear a recording of the current payment process , and other information.

August 28, 2015 at 7:07 pm

Payment Update-August 25th

payments

A large number of center payments were approved  by DHS last night, 8/24.  Those payments approved can be viewed by providers and staff on the DHS web site (www.dhs.state.il.us).  DHS and CCR&R staff can also see approved payments on HSCCMS F11 screen.   At this time, it appears no payments will be approved tonight, 8/25.  More center payments SHOULD continue approval Wednesday and Thursday night.   Payments for home providers should begin approving again late this week, or early next week.  That should include MOST payments entered 8/13 and later for home providers for services provided in all months.

Approved payments should be issued in a normal time frame of 1-3 working days after the payment is approved by DHS.

August 25, 2015 at 4:55 pm

Child Care Payment Update- Federal Monies Now Available

payments

“As you are aware,, SB2042 HAM#3 has been signed into law (P.A. 99-0409). The act includes several federal appropriations to support IDHS programs.  It is the Department’s intention to begin issuing payments as soon as possible To that end, IDHS is working closely with the Illinois Office of the Comptroller to establish the new appropriations and the federal contract obligations.  Once the federal contracts obligations are established, IDHS will begin submitting vouchers for payment. 

We appreciate your continued service to our customers and we are working as quickly as we can to get federal vouchers processed and paid.”

As a reminder:

Providers can generally view approved payments at:

www.dhs.state.il.us

**For payments for June services and before, adjust the Payment Inquiry Select Criteria from 2016 to 2015.**

*Go to tab:  FOR PROVIDERS

*Click on:  PAYMENTS

*Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN

Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.

PAYMENTS ISSUED BY THE OFFICE OF THE COMPTROLLER (Some payments taking longer to issue than usual)

August 24, 2015 at 6:34 pm

Child Care Payment Update- August 18th ( No new center information)

payments

NEW DEBIT CARDS

Just an update on the new debit cards.  Providers should have received the new cards at the end of June. Payments issued June 29th and later will go to the new cards.  If providers didn’t receive the new card, or payments didn’t go on the new card, they should call the card company customer service line at:  1-866-338-2944.  To reach a customer service representative, callers should not enter their card number, and then press # when instructed.  Then callers should press 4 (lost, stolen, or damaged card). After entering their social security number a customer service representative should come on the line.  Normally, funds are on the debit card two working days after the payments were issued by The Office of the Comptroller.  In this initial time frame, the payments may be in the accounts late on the second day, or could take to the third working day after the payment was issued. 

APPROVED PAYMENTS 

At this time  there will continue to be a variety of payments getting approved by DHS.  Payments entered  recently  for services other than July 2015, were approved up to 8/13, for all provider types.  After 8/13, only payments for home providers (not including home networks) will be able to be approved for paymentCenters and Home Network Providers will be paid for all services provided, but not until a FY ’16 budget is passed, or other measures are approved.  For home providers (not including Home Network Providers), it appears MOST payments entered on 8/13 were approved by DHS for Home Providers on 8/17.  Tonight, 8/18 DHS will be approving most payments entered in on 8/14.  For approving of payments, DHS always notes MOST because some payments can also get held up for individual technical issues or other provider specific reasons.  Funding will remain available at least for the next few days which will allow for many more payment to become approved by DHS.

Providers and staff can generally view approved payments at:

www.dhs.state.il.us

*Go to tab:  FOR PROVIDERS

*Click on:  PAYMENTS

*Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN

Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.

PAYMENTS ISSUED BY THE OFFICE OF THE COMPTROLLER

Payments are issuing again at a normal rate of  1-3 working days after being approved by DHS.

Providers can see issued payments at the Office of the Comptroller web site.  Recently The Office of the Comptroller changed their web site to view payments  providers should go to:

www.ioc.state.il.us

-On the home page, options should come up:   Home, Leslie Geissler Munger, New, VENDORS, Agencies, Services, Contact Us

*Click on Vendors  (If the options don’t come up, click on white box with three blue lines on right side)

*Then provider enters their VENDOR  TIN  (SS# or FEIN)

*Next enter their:  VENDOR NAME   (name as state pays them.  Business need to use the legal name  as Comptroller has them listed)

**Click Submit

August 18, 2015 at 5:51 pm

CCRR- Short Term Phone Outage- August 17th

phone outageCCR&R has been having significant issues with their phone system resulting in dropped calls with our customers. It is requiring repairs to the T1 circuit/ line which will require Frontier to take the line down later this afternoon. We anticipate once this happens, CCR&R will not have any phone service for the remainder of the day.

We are hopeful the repairs will be quick and we will be back in operation tomorrow. We apologize for any inconvenience this will cause.

August 17, 2015 at 6:49 pm

Child Care Payment Updates – August 12, 2015

payments

APPROVED PAYMENTS

At this time  there will continue to be a variety of payments getting approved by DHS.  Payments entered  recently  for services other than July 2015, will continue to be approved up to 8/12, for all provider types.  After 8/12, only payments for home providers (not including home networks) will be able to be approved for payment.  Centers and Home Network Providers will be paid for all services provided, but not until a FY ’16 budget is passed, or other measures are approved.  For home providers (not including Home Network Providers),  MOST payments entered on 8/3, and MANY (not all) payments entered on 8/4 should be approved by DHS on 8/12. For approving of payments, DHS always notes MOST because some payments can also get held up for individual technical issues or other provider specific reasons.  Funding will remain available at least for the next few days which will allow for many more payment to become approved by DHS.

Providers and staff can generally view approved payments at:

www.dhs.state.il.us

*Go to tab:  FOR PROVIDERS

*Click on:  PAYMENTS

*Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN

Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.

PAYMENTS ISSUED BY THE OFFICE OF THE COMPTROLLER

Payments are issuing again at a normal rate of  1-3 working days after being approved by DHS.

Providers can see issued payments at the Office of the Comptroller web site.  Recently The Office of the Comptroller changed their web site to view payments  providers should go to:

www.ioc.state.il.us

-On the home page, options should come up:   Home, Leslie Geissler Munger, New, VENDORS, Agencies, Services, Contact Us

*Click on Vendors  (If the options don’t come up, click on white box with three blue lines on right side)

*Then provider enters their VENDOR  TIN  (SS# or FEIN)

*Next enter their:  VENDOR NAME   (name as state pays them.  Business need to use the legal name  as Comptroller has them listed)

**Click Submit

August 12, 2015 at 5:10 pm

Child Care Payment Update- August 7, 2015

paymentsI

VR PAYMENTS (Many Show 8/4 entry)

Payments entered over the IVR phone system on 8/1, 8/2, or 8/3 have an entry date of 8/4 on HSCCMS.  This happened because of a technical issue that happened to the IVR download late on 8/3, and didn’t get fixed until early on 8/4.

NEW DEBIT CARDS

Just an update on the new debit cards.  Providers should have received the new cards at the end of June. Payments issued June 29th and later will go to the new cards.  If providers didn’t receive the new card, or payments didn’t go on the new card, they should call the card company customer service line at:  1-866-338-2944.  To reach a customer service representative, callers should not enter their card number, and then press # when instructed.  Then callers should press 4 (lost, stolen, or damaged card). After entering their social security number a customer service representative should come on the line.  Normally, funds are on the debit card two working days after the payments were issued by The Office of the Comptroller.  In this initial time frame, the payments may be in the accounts late on the second day, or could take to the third working day after the payment was issued.

Center Payments: IDHS has received no authorization as of this date to issue center payments and they will not be issued until this happens.

APPROVED PAYMENTS

There is still a problem with payments entered on 7/28 – 7/31.  DHS believes it has the issues fixed, and we are hopeful that MOST of those payments will be approved the night of 8/6.  At this time we don’t have exact time on when payments entered in the system 8/3 and later  for home providers will be approved.  It will probably  be similar to most months, DHS may be able to approve some payments earlier in the month, but most won’t start to be paid until after the normal mid-month funding becomes available.  The earliest any  payments entered on 8/3 or later start to get approved would be around 8/10.  For approving of payments, DHS always notes MOST because some payments can also get held up for individual technical issues or other provider specific issues.

Providers and staff can generally view approved payments at:

www.dhs.state.il.us

**For payments approved in July, adjust  the Payment Inquiry Select Criteria from 2016 to 2015.**

Go to tab:  FOR PROVIDERS

*Click on:  PAYMENTS

*Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN

Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.

PAYMENTS ISSUED BY THE OFFICE OF THE COMPTROLLER

Payments are issuing again at a more normal rate of being issued 1-3 working days after being approved by DHS.

Providers can see issued payments at:

www.ioc.state.il.us

*Go to Financial Inquiries (tab at top of the page)

*click on Vendor Payments

* Enter SS# or FEIN (click OK)

*For the next two pages click on Gray Boxes at bottom  (Payments and Find Warrants) **To see payments issued in July 2015, do not changed the fiscal year.  Leave the fiscal year at 16.**

Most recent payment will be listed at top of the page.

August 9, 2015 at 1:19 pm

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