Child Care Payment Update August 17th

**Providers and clients can hear the status (entry date, approval date, issue date) of their payments on 800-804-3833.  Providers can call (217) 524-9041 to get processing updates and other resource information.

Payment Updates:

For tonight, DHS plans to approve payments entered on and up to 8/15/18,  THAT ARE FOR SERVICE MONTHS OTHER THAN JULY 2018.

***PAYMENTS FOR JULY 2018 SERVICES:  Last night, 8/16/18, DHS did approve most remaining payments entered on 8/1/18, and 8/2/18 and SOME payments entered on 8/3/18.  For tonight, 8/17/18, DHS plans to approve most payments entered on and up to 8/7/18, and a small portion of payments entered on 8/8/18. DHS plans to continue payments for at least the next few days.***

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

August 17, 2018 at 1:58 pm

Child Care Payment Update August 16th

**Providers and clients can hear the status (entry date, approval date, issue date) of their payments on 800-804-3833.  Providers can call (217) 524-9041 to get processing updates and other resource information.

     Payment Updates:

For tonight, DHS plans to approve payments entered on and up to 8/14/18,  that are for service months OTHER than July 2018.

***PAYMENTS FOR JULY 2018 SERVICES:  Last night, 8/15/18, DHS did start approving SOME (not all) payments entered on 8/1/18.  We anticipated many more payments would have approved on 8/15/18.  But, a technical issue caused some of the anticipated payments to not process.  DHS believes those payments for July service entered on 8/1/18 that didn’t approve on 8/15/18, SHOULD approve tonight 8/16/18.  DHS also believes some payments entered on 8/2/18 may also approve tonight, 8/16/18.  I will keep you posted on any additional changes that may occur.

**Payments are USUALLY issued 1-3 working days (no weekends or

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

August 16, 2018 at 2:45 pm

Child Care Payment Update- August 13th – July Payments Still Not Being Approved

**Providers and clients can hear the status (entry date, approval date, issue date) of their payments on 800-804-3833.  Providers can call (217) 524-9041 to get processing updates and other resource information.

     Payment Updates:

 For tonight, DHS plans to approve payments entered on and up to 8/9/18,  that are for service months OTHER than July 2018.

 ***PAYMENTS FOR JULY 2018 services are going to take a little longer than anticipated to  start approving.  The July 2018 payments always take a little long to start approving because these are the first payments paid out of the new fiscal year.  Before any payments can be approved, DHS has to do testing on a very small portion.  If the testing goes through the process without issues, then DHS can begin approving the normal allotment of payments.  Unfortunately, the testing does take a few days. So, at this time, our estimate is July 2018 payments will start approving around August 15th.  Of course, any unforeseen issues could increase that time frame.  In the meantime, payments entered in for service months other than July, 2018 should be approved most days. ***

 **Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

 **Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

 Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

 To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)   

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:  

*Click on Vendors  

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

  Debit Card

 Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.  

 

August 13, 2018 at 2:08 pm

Child Care Payment Update- July Payments May take a Little Longer

**Providers and clients can hear the status (entry date, approval date, issue date) of their payments on 800-804-3833.  Providers can call (217) 524-9041 to get processing updates and other resource information.

     Payment Updates:

Tuesday evening, DHS approved payments entered on and up to 8/3/18, that are for service months other than July 2018.

***Payments for July 2018 services are going to take a little longer than anticipated to  start approving.  The July 2018 payments always take a little long to start approving because these are the first payments paid out of the new fiscal year.  Before any payments can be approved, DHS has to do testing on a very small portion.  If the testing goes through the process without issues, then DHS can begin approving the normal allotment of payments.  Unfortunately, the testing does take a few days. So, at this time, our estimate is July 2018 payments will start approving around August 15th.  Of course, any unforeseen issues could increase that time frame.  In the meantime, payments entered in for service months other than July, 2018 should be approved most days. 

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

 

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

 

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

August 8, 2018 at 2:37 pm

Child Care Payment Update- July 16, 2018

Payment Updates:

On 7/16/18, DHS plans to approve payments entered on and up to 7/12/18. DHS plans to continue approving payments at least for the next few days.

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

 

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

July 16, 2018 at 2:17 pm

Child Care Payment Update- July 9th

 

**Providers and clients can hear the status of their payments on 800-804-3833.

     Payment Updates:

On 7/9/18, DHS plans to approve payments entered on and up to 7/5/18.  DHS should continue approving payments at least for the next few days

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

July 9, 2018 at 7:13 pm

Child Care Payment Update- July 3rd

**Providers and clients can hear the status of their payments on 800-804-3833.

REMINDER:  Wednesday July 4th is a holiday.  No processing will take place on that day.    

Payment Updates:

Due to some fiscal year change over, NO payments will approved tonight, 7/3/18.  On Thursday night, 7/5/18, DHS plans to approve payments entered on and up to 6/29/18.  HS should continue approving payments late this week and into next week.

**Payments are USUALLY issued 1-3 working days (no weekends or holidays) after a payment is approved by DHS. 

**Payments are issued at night.  Paper checks go in the mail the next working day.  Direct Deposit and Debit Card payments are in accounts two working days after being issued.

Providers paid by Direct Deposit can get detailed information (case number, case name, month of service, dollar amount, amount of add-ons, deductions, etc.) of their issued payments through the Office of the Comptroller Enhanced Remittance screens.

To sign up for the enhanced screens, providers go to:

www.ioc.state.il.us

-On the home page, click on  VENDORS

-On next page, click on the highlighted phrase:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

-Next Click on the red “Register” box

-Complete the registration page

-Within 24 hours, an e-mail should be sent which with give instructions on creating a password to view the detail of the payments.

*- When password has been created, Provider goes back into:  www.ioc.state.il.us

*-Click on Vendors

*-Click on:  “Click Here To Access or Register For Enhanced Vendor Remittance.”

*-Enter User ID

*-Enter Password

*-Click:  Login

*-Next page click:  Payments

*- Next page click:  Find Warrants  –  In this area providers can adjust the fiscal year, and/or the beginning and ending date of their search.  However, if they don’t make any adjustments, the search will show them the last 30 days of payments.

*-Next page will show the most recent issued payments at the top of the page.   Click on one of the Warrant/EFT#’s

*-Next page will give a lot of detail on the payment, including the Payment Voucher Description (all the specific case information of the payment)

 

To view issued payments without  payment detail information, providers go to:

www.ioc.state.il.us

 

-On the home page, options should come up:

*Click on Vendors

* Enter provider VENDOR TIN  (SS# or FEIN)

*Next enter the VENDOR NAME  (name as listed with The Office of the Comptroller. Businesses need to use the legal name as Comptroller has them listed)

*Select the security image noted

*Click: Submit

*Click: Payment Detail

*Click: Find Warrant (the most recent issued payment will be listed at the top of the next page)

Debit Card

Providers with card issues, should call the card company at: 866-338-2944.  For callers to speak with a customer service represnative at the card company,  providers do not enter their card number when the message asks for it. When instructed, they should press the # sign.  Then when instructed, press option 4 for lost, stolen, or damaged card.  After entering the social security number and zip code,  a representative should come on the line.

 

July 3, 2018 at 1:36 pm

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