Child Care Centers going Above and Beyond!

Child Care Resource & Referral, John A. Logan College, is pleased to announce that there are currently 23 Licensed Child Care Centers with a Provisional Circle of Quality rating in the new ExceleRate Illinois Quality Rating System! These programs have all worked above and beyond to offer quality services for children and families. Check it out at http://www.excelerateillinois.com! Click on “Find An Early Learning Program”.

July 7, 2014 at 9:05 pm

Child Care Payment Updates- July 2nd, 2014

*DHS now has a phone number that gives payment updates. Callers can use: (217) 524-9041 to hear updates.

IVR – Phone Entry System

**For providers that can enter their payments through the phone system (IVR), it appears most have been able to enter without a problem. There are still some isolated problems that didn’t allow entry of a child, those will have to be addressed through entry by the CCR&R.

There continues to be some issues with union deductions still being too high for some providers. DHS is reviewing the deductions, and for those providers with too large a deduction on past payments, a reimbursement will be made by a much lesser union deduction being taken out of payments that start to get approved in mid-June and later, until the amount owed is met.

Issued and Approved Payments:

MOST of the payments entered up to 6/30 should be approved by DHS on 7/2. We note MOST on the approval of entered payments because some payments require extra technical work to process the payments, or there might be an issue with the provider information which can cause delays on the approval of the payments.

Family Child Care Providers can generally hear about entered and approved payments on 800-804-3833 one or two working days after the entry or approval. However, it appears many callers still are not receiving information, or some of the information via 800-804-3833 has been wrong. IDHS staff are checking into the issue, and hopefully soon the number will be working again properly. To receive information on payments, providers may have to wait after a payment is approved, and use the following web site to see approval information:

http://www.dhs.state.il.us

*Go to tab: FOR PROVIDERS

*Click on: PAYMENTS

*Click on: PROVIDER PAYMENT INQUIRY

Enter: SS# or FEIN

Click on: Submit

-most recent approved payment will be noted at the top of the page. The CVR column is the approved date.

** It appears some payments approved by DHS on 6/27 were issued by The Office of the Comptroller on Tuesday night 7/1. With some funding still available more approved payments should become issued for the next few days.

Some of the issued payments are not listed on 800-804-3833. Staff can see issued payments in The Office of the Comptroller System. Providers can always see if payment has been issued by going to The Office of the Comptroller web site of:

http://www.ioc.state.il.us

*Go to Financial Inquiries (tab at top of the page)

*click on Vendor Payments

* Enter SS# or FEIN (click OK)

*For the next two pages click on Gray Boxes at bottom (Payments and Find Warrants)

Most recent payment will be listed at top of the page.

**Issued paper checks are mailed the working day after being issued. Issued direct deposit and debit card payments are usually in accounts two working days after issue. Weekends and holidays are not working days.

July 2, 2014 at 4:11 pm

Child Care Payment Update- June 19th, 2014

Issued and Approved Payments:
 
The mid-month child care funding is  available.  MOST payments entered on 6/6, 6/9, and SOME payments entered on 6/10 were  approved by DHS on Wednesday night 6/18.  On Thursday night 6/19 most of the remainder of the payments entered on 6/10 not approved on 6/18, and payments entered on 6/11, 6/12, 6/13 and some entered on 6/16 should  be approved by DHS.  With funding still available, other payments waiting to be approved should become approved throughout the remainder of this month.   Providers can generally hear about entered and approved payments on 800-804-3833 one or two working days after the entry or approval. However, recently many callers have not been receiving information via 800-804-3833.   IDHS staff are checking into the issue, and hopefully soon the number will be working again properly.  

June 19, 2014 at 2:31 pm

Mid Month Child Care Funding Now Available: Child Care Payments Now Being Issued

The mid-month child care funding is  available today, 6/13.  Payments waiting to be approved that were entered on 5/29, 5/30, and SOME (not all) payments entered on 6/2 SHOULD be approved by DHS on Friday night  6/13.  With funding now available, other payments waiting to be approved should become approved throughout the week of 6/16 – 6/20. Providers can generally hear about entered and approved payments on 800-804-3833 one or two working days after the entry or approval. However, recently many callers have not been receiving information via 800-804-3833.  IDHS staff are checking into the issue, and hopefully soon the number will be working again properly.  After a payment is approved, providers and staff can use the following web site to see approval information:  www.dhs.state.il.us

*Go to tab:  FOR PROVIDERS  …   *Click on:  PAYMENTS….. *Click on:  PROVIDER PAYMENT INQUIRY

Enter:  SS# or FEIN ……Click on:  Submit

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.        

 ** With funding now available, we should have the first group of payments get issued at  The Office of the Comptroller around 6/17, and more payments issued throughout the remainder of June.         

 Some of the issued payments  are not listed on 800-804-3833. Providers can also see if payment has been issued by going to The Office of the Comptroller web site of:   www.ioc.state.il.us

 *Go to Financial Inquiries (tab at top of the page)    *click on Vendor Payments

* Enter SS# or FEIN (click OK)   *For the next two pages click on Gray Boxes at bottom  (Payments and Find Warrants)

Most recent payment will be listed at top of the page. 

 **Issued paper checks are mailed the working day after being issued.  Issued direct deposit and debit card payments are usually in accounts two working days after  issue.  Weekends and holidays are not working days.

  

 

 

June 14, 2014 at 1:36 pm

Child Care Payment Updates;

Dear Providers; 

We are getting many calls about the status of May payments. Many people are telling us ” I always have my payment by the 10th”.If this has been the case for you in the past, you have been very lucky, Please know,that this is not the standard payment cycle and for the purpose of budgeting, you should always count on about a  three week payment process from the entry of the bill to payment . Several years ago the state of Illinois made some deep cuts to the Child Care Assistance program. Rather than cut a large number of families from the program, the state made a decision to utilize some federal funds to help pay child care costs. These funds are available one time per month… and usually in the middle part of the month.   While the change was hard on providers, it is much better than the effects that would have been suffered by families and providers if services were cut. 

As many of you might already know, the General Assembly passed a budget this year that included another 20 million dollar cut for child care. Because of some additional obligations in the budget, we are anticipating the cuts to be even deeper than this.  Once final decisions are made on how the cuts will be implemented, we will share that information with you.

But now… on to the information you are really looking for..;….

Update on Issued and Approved Payments:

It appears  the mid-month child care funding is going to become available on  6/13. Payments waiting to be approved that were entered on 5/29, 5/30, and probably some payments entered on 6/2 may start to get approved by DHS on Friday night  6/13.  Once funding becomes available, other payments waiting to be approved should become approved throughout the week of 6/16 – 6/20. Providers can generally hear about entered and approved payments on 800-804-3833 one or two working days after the entry or approval. However, recently many callers have not been receiving information via 800-804-3833.  IDHS staff are checking into the issue, and hopefully soon the number will be working again properly.  After a payment is approved, providers and staff can use the following web site to see approval information:

 ** With funding about to become available, we expect payments to start be issued again around 6/17.           

 

June 12, 2014 at 7:35 pm

Payment Update June 3, 2014

Issued and Approved Payments:

** SOME payments with an entry date up to 5/29, were  approved by DHS on Monday June 2nd.  Some payments require extra technical work to process which causes delays on the approval of those payments.   Many payments entered on 5/29, 5/30, and most payments entered after 6/1 probably won’t start to be approved by DHS until our mid-month funding becomes available around 6/13. Providers can generally hear about approved payments on 800-804-3833 one or two working days after the approval.   Providers and staff can also use the following web site to see approval information:

 www.dhs.state.il.us

 **Issued paper checks are mailed the working day after being issued.  Issued direct deposit and debit card payments are usually in accounts two working days after  issue.  Weekends and holidays are not working days.

 

 

June 3, 2014 at 3:08 pm

CHILD CARE PAYMENT UPDATE- MAY 28, 2013

 

**DHS now has a phone number that gives payment updates.  Callers can use:  (217) 524-9041  to hear updates.    

 

 IVR –  Phone Entry System

 

 **For providers that can enter their payments through the phone system (IVR), it appears most have been able to enter without a problem.  There are still some isolated problems that didn’t allow entry of a child, those will have to be addressed through entry by the CCR&R.

 

 **A few providers have contacted IDHS because  IVR system is not recognizing their Social Security Number or FEIN.  For those,  DHS Child Care needs the providers social security number or FEIN to have their number manually fixed. Contact  CCR&R staff to assist you with this.  The numbers  will generally be fixed quickly, and provider should be able to enter their payments within the next few days.      

 

 **Some payments issued in March, April, and May had amounts that did not calculate correctly (Providers were not paid full expected amount).  DHS is aware of this issue and is  identifying what providers were effected.   A reimbursement plan is in place , and a notice was mailed to providers recently. The letter  that was mailed can be viewed at:   www.dhs.state.il.us.  For those payments that had incorrect co-pay deduction, DHS has started to add the amount owed to the first payment entered after May 1 to the case(s) effected.   Providers will be able to see the amount added on www.dhs.state.il.us.          

 

 Issued and Approved Payments:

 

 ** The monthly funding is now available.  SOME payments with an entry date up to 5/22, and some payments entered on 5/23 should be approved by DHS on Wednesday night 5/28.  Some payments require extra technical work to process which causes delays on the approval of those payments.  With funding now available, we should see many more payments become approved throughout the remainder of the month. Providers can generally hear about approved payments on 800-804-3833 one or two working days after the approval. However,  many recent approvals are not noted on PF11 Payment Inquiry Screen, or 800-804-3833.   Providers can also use the following web site to see approval information:

 

 

 

www.dhs.state.il.us

 

 *Go to tab:  FOR PROVIDERS

 

*Click on:  PAYMENTS

 

*Click on:  PROVIDER PAYMENT INQUIRY

 

Enter:  SS# or FEIN

 

Click on:  Submit

 

-most recent approved payment will be noted at the top of the page.  The CVR column is the approved date.        

 

 ** MANY payments that were approved by DHS on 5/23, were issued by The Office of the Comptroller on Tuesday night, 5/27.   As funding continues, payments will continue to be issued throughout the remainder of the month.      

 

 Some of the issued payments  are not listed on 800-804-3833.   Providers can always see if payment has been issued by going to The Office of the Comptroller web site of:    

 

 www.ioc.state.il.us

 

 *Go to Financial Inquiries (tab at top of the page)

 

*click on Vendor Payments

 

* Enter SS# or FEIN (click OK)

 

*For the next two pages click on Gray Boxes at bottom  (Payments and Find Warrants)

 

Most recent payment will be listed at top of the page. 

 

 **Issued paper checks are mailed the working day after being issued.  Issued direct deposit and debit card payments are usually in accounts two working days after  issue.  Weekends and holidays are not working days.

 

 

 

 

 

May 28, 2014 at 3:35 pm

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